PRIVACY POLICY

Effective Date: May 19, 2026

Opus Event Rentals (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit opusrentals.com or contact us, how we use it, and the choices you have. By using our website, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us, including:

  • Contact information — name, email address, phone number, and event location when you submit a quote request, contact form, or email inquiry.
  • Event details — guest count, event type, pool dimensions, dates, and other information you share to help us prepare a quote.
  • Payment information — when you place an order, we collect billing information needed to process your deposit and final payment. We do not store credit card numbers on our servers.

We also automatically collect technical information when you visit the site, including:

  • IP address, browser type, device type, referring website, and pages visited
  • Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use your information to:

  • Respond to quote requests and inquiries
  • Prepare and deliver event rental services
  • Process payments and deposits
  • Send service-related communications (booking confirmations, delivery schedules, follow-ups)
  • Improve the website and our services
  • Comply with legal obligations

We do not sell your personal information.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. We use Google Analytics (via Site Kit) to collect aggregated, anonymized usage data. You can disable cookies in your browser settings, but some site features may not work as expected.

Third-Party Services

We use a small number of trusted third-party services to operate the site:

  • Google Analytics / Search Console — for site analytics and search performance
  • SendLayer — for transactional email delivery
  • Cloudflare — for security, DNS, and content delivery
  • SiteGround — for website hosting
  • WPForms — for contact form submissions

Each of these services maintains its own privacy policy and handles data in accordance with applicable laws.

Information Sharing

We share your information only when necessary to:

  • Provide services you requested (e.g., sharing your delivery address with our internal crew — we do not subcontract)
  • Comply with the law, a court order, or a government request
  • Protect our rights, property, or the safety of others

We do not share, sell, or rent your personal information to third parties for marketing purposes.

Data Security

We use industry-standard security measures, including SSL encryption, secure hosting, and access controls, to protect your information. While no method of transmission over the internet is 100% secure, we take reasonable steps to safeguard your data.

Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Request to know what personal information we collect, use, and disclose
  • Request deletion of personal information we have collected
  • Opt out of the sale of personal information (we do not sell personal information)
  • Receive non-discriminatory service if you exercise any of these rights

To make a request, email us at [email protected] with “Privacy Request” in the subject line. We will respond within 45 days as required by law.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Opus Event Rentals 2311 Loma Avenue South El Monte, CA 91733 Phone: (213) 373-1730 Email: [email protected]